Monica Off The Shoulder Gown | Emerald Green

11 reviews
$88.00
  • Colour: Green
  • Side split - On left leg
  • Gorgeous draped neckline
  • Off the shoulder
  • Boned necklike
  • Length: 134cm
  • 40% Nylon, 60% polyester
  • Care: Hand wash only
  • Model is wearing size 8
  • Model is 5'9 height + wearing 10cm heels
Size:

All orders placed from Ireland/UK Europe/International will be shipped from Ireland.
 
You will receive a shipping confirmation email with your tracking information as soon as your order ships. Please note: Delivery days are Mon-Friday only excluding public/bank holidays.
 
 ***Certain areas within the EU are remote areas and the shipping fee will vary. We will contact you if your area is a remote area.***  
 
Pre-order items - Please note pre-order items will be dispatched on the date provided within the description. If any orders are placed with in stock items they will be shipped together once the pre-order item is in stock.
 
Delivery Time Frames: 
 
Ireland: 1-2 working days
UK: 3-5 working days
Europe DHL Express: 1-2 working days - Excluding remote areas
Europe Standard Delivery: 10-15 working days
 
FAQ
 
How can i track my order?
 
Please check your inbox for a shipping confirmation email, inside you will find your tracking number with a link below to track your order. Or you can send us an email and we will be more than happy to help!
 
My delivery was late, can i get a refund for the delivery?
 
We have very little control over your parcel once it leaves our warehouse. Please note that the delivery times listed above are only estimations. Oh Hello is not responsible for any delays caused by the carrier, especially during high-volume periods.
 
Refusing delivery/or not collecting from the depot 
 
Please be aware that if you refuse the delivery or its not collected it will be returned to us and the return return delivery fee will be deducted from your refund. 
 
Please note taxes and duties may be charged for international orders (outside UK & Europe).

All applicable customs and import duties and fees, taxes and any other charges are the responsibility of the customer, even if you refuse the shipment upon delivery. If your order does require these additional charges, they must be paid by you in order for your package to clear customs.

Customs authorities require by law that we state the value of your order directly on the package. Customs agents have the right to release or deny release of your package and, in rare cases, they may also delay or reject delivery.

If you refuse to pay any additional fees, your package will be sent back to us and you will be refunded the cost of your order minus any extra shipping charges incurred by us from the carrier.
Returning items back to us from outside Europe - please be aware you will need to provide customs with the correct information on your return, please state that its returned goods with no value, we will not be held responsible if your return is returned back to you.
 
Can i track my order?
 
Please check your tracking, you can contact DPD or DHL using the links below:
 
Contact DPD Ireland: Click here.
Contact DPD UK: Click here.
Contact DHL: Click here.
 
Standard Delivery: Please visit your local postal service website to view the updated tracking information.

 

 All refunds will be processed within 10-15 working days upon arrival to the warehouse, please only reach out to us once this time has passed.

     

 

We hope you love your order, but if you do need to return, we operate a straight-forward 28 day return policy.

We allow 14 days for you to notify us of a return and a further 14 days for us to recieve the return.

This period starts from the day delivery is made to your nominated delivery address. 

Returns outside of this timeframe will not be accepted

 

How do I return?

  • Please submit your return online via the button above, you will need your order number that is located on your confirmation email, this is also on your packing slip, you will also need your email address used to place your order. Please note: Late returns will not be able to submit a return.
  • Please check to ensure your return meets our returns policy before posting, returns that do not meet our returns policy will be refused and returned. 
  • Please do make sure you include your packing slip or a piece of paper with your full name, email or order number. If you send back a return without any information our warehouse team will not know the return is yours and it will delay your return until you reach out to us. 
  • Please Note: We do not currently offer exchanges - all valid returns will be refunded. If a size change is required, please place a fresh order. 

 

Return requirements

  • Items must be unworn, unwashed, unstained and unperfumed, this includes smells of smoke,  body odor or pets, pet hair ect.
  • Items must be folded, repackaged and returned in the same condition they were received, ready for re-sale. Items returned in a poor fashion will be liable for a restocking fee.
  • If items are found with fake tan marks or dirt or hairs will be refused and sent back to the original shipping address at the customers expense.
  • Items must have all tags still attached, including outside tags.
  • All footwear returns must include the original shoe box in its original condition.
  • You are liable for the package until it has been delivered to us so we recommend you send the item tracked.
  • Returns that are late because you were away on holiday or your event was cancelled will be refused - no exceptions.

What items are non-refundable?

  • Items that have inside or outside tags removed. 
  • Stained or soiled items - makeup, fake tan, perfume scent etc. 
  • Late returns.
  • Face Masks & Hair Ties
  • Items marked as final sale

Are there any charges for return?

  • Original shipping charges are non-refundable.
  • You are responsible for the cost of your return.
  • Please note, if you return all items from your order that have more than 6 items a recycling fee will be deducted from your refund of €5/£5. This is non-negotiable. 
  • Please note: We are currently not processing any exchanges. In the instance you require a size up or a size down - please place a fresh order

How soon will I get my refund?

  • You will receive an email once a refund has been processed.
  • Returns can take up to 14 working days to be inspected and for a refund to be processed. 

International returns - please ensure that you state you are "returning to seller" in the reason for export on your postage label. You must also state that the item is of no retail value, as we can not accept customs charges to receive your return. Please note we do NOT refund international customs taxes and sales charges.

 

Faulty items 

Please contact us ASAP with images if you receive a faulty item, please do not wear the garment and then advise us its faulty, as it will not be accepted for a return. 

Customer Reviews
4.8 Based on 11 Reviews
5 ★
82% 
9
4 ★
18% 
2
3 ★
0% 
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2 ★
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Filter Reviews:
  • dress
  • size
  • bridesmaids
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  • compliments
  • forest green
  • green
  • colour
16/04/2022
RM
Rachael M.
Ireland Ireland

Amazing

The dress was perfect

14/04/2022
C
Clodagh
Ireland Ireland

Sooooo happy!

The dress came super quickly and was brilliant quality. There’s little strips of silicone inside the bust to stop it slipping down which were so handy. The dress is true to size and super comfortable and flattering to wear I got so many compliments !

02/04/2022
EM
Emma M.
Ireland Ireland

Monica off the shoulder Gown | Emerald Green

Ok, the sizing of the dress was a bit small so it was a little small on me. The delivery was good it arrived on time and was easy to order online.

01/04/2022
MO
Marianna O.
Ireland Ireland

Good company

Bought a dress on a Sunday night, was delivered on Tuesday lunchtime, very good logistics systems, product was as expected, can recommend this company

24/03/2022
CC
Ciara C.
Ireland Ireland

Excellent!

Beautiful dress. As per picture, sizing excellent. Fast delivery. Would definitely recommend.

20/03/2022
FH
Fiona H.
Ireland Ireland

So trendy !

It was great ! The dress came super fast and was the perfect size !

02/03/2022
SG
Siya G.
Spain Spain

I LOVE IT

the fabric is very pretty. I ordered size S and I weigh 68kg and measure 1.73. It arrived in 2 days.

Oh Hello Clothing Monica Off The Shoulder Gown | Emerald Green Review
01/03/2022
HM
Hannah M.
Ireland Ireland

Dress is gorgeous. A lot greener in person- less turquoise than in picture. More of an emerald green. If you are between sizes, size down. I am always a 10 but the 10 is rather baggy on me, not sure if the 8 would be too tight. Definitely size down if you are in between.

09/02/2022
HN
Hazel N.
Ireland Ireland

Stunning

First time buying from this website and it is gorgeous ! Delivery was very quick and dress is exactly like the picture.

Oh Hello Clothing Monica Off The Shoulder Gown | Emerald Green Review
07/02/2022
H
Holly
United Kingdom United Kingdom

Unbelievable Dress!

I bought x3 of these for my bridesmaids and it is such a gorgeous dress! Very flattering - the rouched area over the stomach is great & the multi sleeve option is great. Dress is true to size and the quality is incredible. Very happy!

02/02/2022
KG
Kelly G.
Ireland Ireland

Beautiful Gown and true to size

I bought this gown as a bridesmaid dress for a wedding I have in May. All the bridesmaids need to stick to the same colour but can wear any shape dress. Its a beautiful dress, and true to forest green. Its absolutely perfect for the big day. I am 5th 3” so I will need to get it taken up , but its true to size.

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