Tassie Midi Bodycon Dress | Lilac

$62.00
Our best-selling Tassie Bodycon midi is back in four gorgeous new colours. This sexy chic dress is the perfect addition to your wardrobe and can be worn to any occasion. 
  • Length from shoulder to hem 100cm
  • Colour: lilac
  • Super Stretchy
  • 90% polyester 10% Spandex 
  • Cold hand wash only
  • Iron on l heat + do not tumble dry
  • True to size - Model wears size small
  • The model is 5'10 in height
Size:

All orders placed from Ireland/UK Europe/International will be shipped from Ireland.
 
You will receive a shipping confirmation email with your tracking information as soon as your order ships. Please note: Delivery days are Mon-Friday only excluding public/bank holidays.
 
 ***Certain areas within the EU are remote areas and the shipping fee will vary. We will contact you if your area is a remote area.***  
 
Pre-order items - Please note pre-order items will be dispatched on the date provided within the description. If any orders are placed with in stock items they will be shipped together once the pre-order item is in stock.
 
Delivery Time Frames & Prices: 
 
Ireland: 1-2 working days (€6.50)
UK: 3-5 working days (£7.00)
Europe DHL Express: 1-2 working days - Excluding remote areas (Depends on order size)
Europe Standard Delivery: 10-15 working days 
(Depends on order size)
DHL Worldwide - The time frame depends on your location
 
FAQ
 
How can i track my order?
 
Please check your inbox for a shipping confirmation email, inside you will find your tracking number with a link below to track your order. Or you can send us an email and we will be more than happy to help!
 
My delivery was late, can i get a refund for the delivery?
 
We have very little control over your parcel once it leaves our warehouse. Please note that the delivery times listed above are only estimations. Oh Hello is not responsible for any delays caused by the carrier, especially during high-volume periods.
 
Refusing delivery/or not collecting from the depot 
 
Please be aware that if you refuse the delivery or its not collected it will be returned to us and the return return delivery fee will be deducted from your refund. 
 
Please note taxes and duties may be charged for international orders (outside UK & Europe).

All applicable customs and import duties and fees, taxes and any other charges are the responsibility of the customer, even if you refuse the shipment upon delivery. If your order does require these additional charges, they must be paid by you in order for your package to clear customs.

Customs authorities require by law that we state the value of your order directly on the package. Customs agents have the right to release or deny release of your package and, in rare cases, they may also delay or reject delivery.

If you refuse to pay any additional fees, your package will be sent back to us and you will be refunded the cost of your order minus any extra shipping charges incurred by us from the carrier.
Returning items back to us from outside Europe - please be aware you will need to provide customs with the correct information on your return, please state that its returned goods with no value, we will not be held responsible if your return is returned back to you.
 
Can i track my order?
 
Please check your tracking, you can contact DPD or DHL using the links below:
 
Contact DPD Ireland: Click here.
Contact DPD UK: Click here.
Contact DHL: Click here.
 
Standard Delivery: Please visit your local postal service website to view the updated tracking information.

 

 All refunds will be processed within 10 working days upon arrival to the warehouse, please only reach out to us once this time has passed.

      

We hope you love your order, but if you do need to return, we operate a straight-forward return policy.

 To be eligible for a return, please make sure you meet the following criteria.

1. Your return must be submitted online within 14 days of receipt.
2. The garment must be unworn and in perfect condition.
3. All security ribbons and tags must be firmly attached.

If your return does not meet our criteria, we reserve the right to return the purchase back to you.

The 14 days period starts from the day delivery is made to your nominated delivery address. 

Please note: All returns that are not neatly folded with the zipped fastened will incur a €3 restocking fee.

Returns outside of our returns policy will not be accepted.

Intentionally damaged items or items damaged through wear will not be treated as faulty.

How do I return?

  • Please submit your return online via the button above, you will need your order number that is located on your confirmation email, this is also on your packing slip, you will also need your email address used to place your order. Please note: Late returns will not be able to submit a return.
  • Please check to ensure your return meets our returns policy before posting, returns that do not meet our returns policy will be refused and returned. 
  • Please do make sure you include your packing slip or a piece of paper with your full name, email or order number. If you send back a return without any information our warehouse team will not know the return is yours and it will delay your return until you reach out to us. 
  • Please Note: We do not currently offer exchanges - all valid returns will be refunded. If a size change is required, please place a fresh order.

Return requirements

  • Items must be unworn, unwashed, unstained and unperfumed, this includes smells of smoke,  body odor or pets, pet hair ect.
  • Items must be folded, repackaged and returned in the same condition they were received, ready for re-sale. Items returned in a poor fashion will be liable for a restocking fee of €3
  • If items are found with fake tan marks or dirt or hairs will be refused and sent back to the original shipping address.
  • Items must have all tags still attached, including outside tags.
  • All footwear returns must include the original shoe box in its original condition.
  • You are liable for the package until it has been delivered to us so we recommend you send the item tracked.
  • Returns that are late because you were away on holiday or your event was cancelled will not be accepted.

What items are non-refundable?

  • Items that have inside or outside tags removed. 
  • Stained or soiled items - makeup, fake tan, perfume scent etc. 
  • Late returns.
  • Face Masks & Hair Ties

Are there any charges for return?

  • Original shipping charges are non-refundable.
  • You are responsible for the cost of your return.
  • Please note: We are currently not processing any exchanges. In the instance you require a size up or a size down - please place a fresh order

How soon will I get my refund?

  • You will receive an email once a refund has been processed.
  • Returns can take up to 14 working days to be inspected and for a refund to be processed. 

International returns - please ensure that you state you are "returning to seller" in the reason for export on your postage label. You must also state that the item is of no retail value, as we can not accept customs charges to receive your return. Please note we do NOT refund international customs taxes and sales charges.

 

Faulty items 

If you believe that you have received a faulty item or an incorrect order, please let us know as soon as possible. We will refund shipping costs up to a maximum of the postage price you originally paid on your order.

We cannot refund you more than your original postage cost for faulty items returned to us. Intentionally damaged items or items damaged through wear will not be treated as faulty.