Rio Soft Satin Gown | Emerald Green

9 reviews
$81.00
  • Figure-skimming slip
  • Tie-fastening straps
  • Colour: Emerald Green
  • Side split on the left leg
  • Approx length: 151cm
  • 100% polyester
  • Sizing: True to size - relaxed fit
  • Care: Gentle cold hand wash only
  • Model is wearing size Small
  • Model is 5'10 height
    Size:
    Customer Reviews
    4.8 Based on 9 Reviews
    5 ★
    78% 
    7
    4 ★
    22% 
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    Customer Photos
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    11/09/2022
    RO
    Rachel O.
    Ireland

    Perfect

    The dress was a perfect fit, beautifully made and very quick delivery

    09/09/2022
    LP
    Lauren P.
    United Kingdom United Kingdom

    Lovely for bridesmaids

    Very flattering, slightly too long but can be taken up. Colour is lovely too.

    15/08/2022
    CO
    Chelsea O.
    Ireland Ireland

    Dress

    Very good fit lovely dress

    14/08/2022
    LV
    Laura V.
    Ireland Ireland

    Absolutely in love

    Great! Came within a a day and the dress is absolutely beautiful! So flattering

    13/08/2022
    CM
    Ciara M.
    Ireland Ireland

    I love this dress

    The ordering process was simply and I adore my dress it’s amazing. The shipping didn’t take too long and everything was great!

    28/07/2022
    OR
    Orla R.
    Ireland Ireland

    Marissa Byrne

    Gorgeous dress love it

    12/07/2022
    MP
    Morgan P.
    United Kingdom United Kingdom

    The perfect dress

    I am so impressed by this dress. The sizing is accurate, the colour is just as pictured and the quality is fab too. Couldn’t have chosen a better dress!

    Oh Hello Clothing Rio Soft Satin Gown | Emerald Green Review
    19/06/2022
    AP
    Alison P.
    United Kingdom United Kingdom

    Lovely dress at a reasonable price

    Efficient delivery and good communication when I had queries . Return was straightforward as we ordered differently sizes. Good quality dress and gorgeous colour.

    30/04/2022
    JC
    Julie c.
    Ireland Ireland

    Gorgeous dress but Generous sizing

    I’m a size 12 and the L was too big so I had to send it back, so bare that in mind when ordering your size but the dress is gorgeous

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    All orders placed from Ireland/UK Europe/International will be shipped from Ireland.
     
    You will receive a shipping confirmation email with your tracking information as soon as your order ships. Please note: Delivery days are Mon-Friday only excluding public/bank holidays.
     
     ***Certain areas within the EU are remote areas and the shipping fee will vary. We will contact you if your area is a remote area.***  
     
    Pre-order items - Please note pre-order items will be dispatched on the date provided within the description. If any orders are placed with in stock items they will be shipped together once the pre-order item is in stock.
     
    Delivery Time Frames: 
     
    Ireland: 1-2 working days
    UK: 3-5 working days
    Europe DHL Express: 1-2 working days - Excluding remote areas
    Europe Standard Delivery: 10-15 working days
     
    FAQ
     
    How can i track my order?
     
    Please check your inbox for a shipping confirmation email, inside you will find your tracking number with a link below to track your order. Or you can send us an email and we will be more than happy to help!
     
    My delivery was late, can i get a refund for the delivery?
     
    We have very little control over your parcel once it leaves our warehouse. Please note that the delivery times listed above are only estimations. Oh Hello is not responsible for any delays caused by the carrier, especially during high-volume periods.
     
    Refusing delivery/or not collecting from the depot 
     
    Please be aware that if you refuse the delivery or its not collected it will be returned to us and the return return delivery fee will be deducted from your refund. 
     
    Please note taxes and duties may be charged for international orders (outside UK & Europe).

    All applicable customs and import duties and fees, taxes and any other charges are the responsibility of the customer, even if you refuse the shipment upon delivery. If your order does require these additional charges, they must be paid by you in order for your package to clear customs.

    Customs authorities require by law that we state the value of your order directly on the package. Customs agents have the right to release or deny release of your package and, in rare cases, they may also delay or reject delivery.

    If you refuse to pay any additional fees, your package will be sent back to us and you will be refunded the cost of your order minus any extra shipping charges incurred by us from the carrier.
    Returning items back to us from outside Europe - please be aware you will need to provide customs with the correct information on your return, please state that its returned goods with no value, we will not be held responsible if your return is returned back to you.
     
    Can i track my order?
     
    Please check your tracking, you can contact DPD or DHL using the links below:
     
    Contact DPD Ireland: Click here.
    Contact DPD UK: Click here.
    Contact DHL: Click here.
     
    Standard Delivery: Please visit your local postal service website to view the updated tracking information.

     

     All refunds will be processed within 10 working days upon arrival to the warehouse, please only reach out to us once this time has passed.

          

    We hope you love your order, but if you do need to return, we operate a straight-forward return policy.

     To be eligible for a return, please make sure you meet the following criteria.

    1. Your return must be submitted within 14 days of receipt.
    2. The garment must be unworn and in perfect condition.
    3. All security ribbons and tags must be firmly attached.

    If your return does not meet our criteria, we reserve the right to return the purchase back to you.

    The 14 days period starts from the day delivery is made to your nominated delivery address. 

    Returns outside of this timeframe will not be accepted

    How do I return?

    • Please submit your return online via the button above, you will need your order number that is located on your confirmation email, this is also on your packing slip, you will also need your email address used to place your order. Please note: Late returns will not be able to submit a return.
    • Please check to ensure your return meets our returns policy before posting, returns that do not meet our returns policy will be refused and returned. 
    • Please do make sure you include your packing slip or a piece of paper with your full name, email or order number. If you send back a return without any information our warehouse team will not know the return is yours and it will delay your return until you reach out to us. 
    • Please Note: We do not currently offer exchanges - all valid returns will be refunded. If a size change is required, please place a fresh order. 

     

    Return requirements

    • Items must be unworn, unwashed, unstained and unperfumed, this includes smells of smoke,  body odor or pets, pet hair ect.
    • Items must be folded, repackaged and returned in the same condition they were received, ready for re-sale. Items returned in a poor fashion will be liable for a restocking fee of €2.50.
    • If items are found with fake tan marks or dirt or hairs will be refused and sent back to the original shipping address.
    • Items must have all tags still attached, including outside tags.
    • All footwear returns must include the original shoe box in its original condition.
    • You are liable for the package until it has been delivered to us so we recommend you send the item tracked.
    • Returns that are late because you were away on holiday or your event was cancelled will not be accepted.

    What items are non-refundable?

    • Items that have inside or outside tags removed. 
    • Stained or soiled items - makeup, fake tan, perfume scent etc. 
    • Late returns.
    • Face Masks & Hair Ties
    • Items marked as final sale

    Are there any charges for return?

    • Original shipping charges are non-refundable.
    • You are responsible for the cost of your return.
    • Please note, if you return all items from your order that have more than 6 items a recycling fee will be deducted from your refund of €5/£5. This is non-negotiable. 
    • Please note: We are currently not processing any exchanges. In the instance you require a size up or a size down - please place a fresh order
    • The original transaction fee of 1.2% of every transaction will not be refunded.

    How soon will I get my refund?

    • You will receive an email once a refund has been processed.
    • Returns can take up to 14 working days to be inspected and for a refund to be processed. 

    International returns - please ensure that you state you are "returning to seller" in the reason for export on your postage label. You must also state that the item is of no retail value, as we can not accept customs charges to receive your return. Please note we do NOT refund international customs taxes and sales charges.

     

    Faulty items 

    Please contact us ASAP with images if you receive a faulty item, please do not wear the garment and then advise us its faulty, as it will not be accepted for a return.