Shipping Information
UK orders are sent from the UK with Royal Mail, meaning there are no nasty customs fees for UK customers.
You will receive a shipping confirmation email with your tracking information as soon as your order ships. Please note: Delivery days are Mon-Friday only, excluding public/bank holidays.
UK: Next Day Delivery £6.99 -Order by 11.30am (Monday-Friday)
Please check your inbox for a shipping confirmation email, you will find your tracking number with a link below to track your order. Or you can send us an email and we will be more than happy to help!
Contact Royal Mail Click here.
Pre-order items- Please note pre-order items will be dispatched on the date provided within the description. If any orders are placed with in stock items they will be shipped together once the pre-order item is in stock.
Please ensure you check your delivery address & post code are correct when checking out, we cannot amend your address after your order has been placed. If your order has been sent to the incorrect address, Oh Hello / Royal Mail are not responsible for your parcel being delivered incorrectly.
Please note: If you use student accommodation / communal addresses, be aware you do so at your own risk - if your item goes missing its not Insured.
Refusing delivery / not collecting from the depot:
Please be aware that if you refuse the delivery or its not collected it will be returned to us and the return delivery fee will be deducted from your refund.