Rio Soft Satin Gown | Sage

20 reviews
$81.00
  • Figure-skimming slip
  • Tie-fastening straps
  • Colour: Sage
  • Side split on the left leg
  • Approx length: 151cm
  • 100% polyester
  • Sizing: True to size - relaxed fit
  • Care: Gentle cold hand wash only
  • Model is wearing size Small
  • Model is 5'3 height
    Size:
    Customer Reviews
    4.8 Based on 20 Reviews
    5 ★
    80% 
    16
    4 ★
    20% 
    4
    3 ★
    0% 
    0
    2 ★
    0% 
    0
    1 ★
    0% 
    0
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    27/08/2022
    SF
    Sophie-Bobbi F.
    Ireland

    Excellent

    The dress was great quality and stunning color it was a little tight in the back but other than that all good

    09/08/2022
    KG
    Kayla G.
    United States United States

    Gorgeous!

    Excellent quality, great fit. Fits a smidge small but otherwise true to size. Only lost a point because its SO LONG!! Nice for very tall people who might not need to add extra length, but for us average heighters, there’s no hope without getting it hemmed.

    02/08/2022
    A Oh Hello Clothing Customer
    NS
    Nell S.
    Ireland Ireland

    The colour is exactly what was in the picture. The material isn’t cheap at all, along with the zipper. Over all it is just a beautiful dress

    25/07/2022
    CM
    Claire M.
    Ireland Ireland

    Gorgeous

    Lovely dress. Great quality

    29/06/2022
    AS
    Aliyah S.
    United Kingdom United Kingdom

    Best prom dress ever

    I got so many compliments the dress was so comfortable and such an affordable price I’d recommend it to anyone

    16/06/2022
    IS
    Irina S.
    Ireland Ireland

    Very impressed

    Excellent dress superb quality and amazing friendly professional customer service! Happy

    16/06/2022
    RR
    Rebecca R.
    Ireland Ireland

    Okay

    Colour was a bit different in person but overall nice dress

    15/06/2022
    MM
    Mary M.
    Ireland Ireland

    Debs dress

    Dress is exactly as it looks in the photo. High quality material. Hassle free service & value for money

    15/06/2022
    CK
    Christelle K.
    Switzerland Switzerland

    Better than I thought

    The dress is just like the picture and the size was perfect.

    15/06/2022
    LP
    Lois P.
    United Kingdom United Kingdom

    Good

    A little low at the chest but nice quality of dress

    15/06/2022
    A Oh Hello Clothing Customer
    AB
    Annmarie B.
    Ireland Ireland

    Fabulous dress and fast delivery

    15/06/2022
    SO
    Stephanie O.
    United Kingdom United Kingdom

    Bridesmaid dress

    Perfect colour, material and exactly what I needed. I can’t wait to wear this at my cousins wedding. Thank you so much

    01/06/2022
    ML
    Maria L.
    Ireland Ireland

    I love it

    The fabric is a little thin but apart from that dress is amazing, fits perfectly

    03/05/2022
    LC
    Lisa C.
    Ireland Ireland

    Very happy with it

    01/04/2022
    A Oh Hello Clothing Customer
    SK
    Sandra K.
    Ireland Ireland

    It’s beautiful. The material is lovely and beautiful colour . Just perfect

    19/03/2022
    LM
    Lauren M.
    Ireland Ireland

    Rio Soft Satin Gown

    Bought this dress for debs and fits absolutely perfectly! Amazing quality, couldn’t recommend more!

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    All orders placed from Ireland/UK Europe/International will be shipped from Ireland.
     
    You will receive a shipping confirmation email with your tracking information as soon as your order ships. Please note: Delivery days are Mon-Friday only excluding public/bank holidays.
     
     ***Certain areas within the EU are remote areas and the shipping fee will vary. We will contact you if your area is a remote area.***  
     
    Pre-order items - Please note pre-order items will be dispatched on the date provided within the description. If any orders are placed with in stock items they will be shipped together once the pre-order item is in stock.
     
    Delivery Time Frames: 
     
    Ireland: 1-2 working days
    UK: 3-5 working days
    Europe DHL Express: 1-2 working days - Excluding remote areas
    Europe Standard Delivery: 10-15 working days
     
    FAQ
     
    How can i track my order?
     
    Please check your inbox for a shipping confirmation email, inside you will find your tracking number with a link below to track your order. Or you can send us an email and we will be more than happy to help!
     
    My delivery was late, can i get a refund for the delivery?
     
    We have very little control over your parcel once it leaves our warehouse. Please note that the delivery times listed above are only estimations. Oh Hello is not responsible for any delays caused by the carrier, especially during high-volume periods.
     
    Refusing delivery/or not collecting from the depot 
     
    Please be aware that if you refuse the delivery or its not collected it will be returned to us and the return return delivery fee will be deducted from your refund. 
     
    Please note taxes and duties may be charged for international orders (outside UK & Europe).

    All applicable customs and import duties and fees, taxes and any other charges are the responsibility of the customer, even if you refuse the shipment upon delivery. If your order does require these additional charges, they must be paid by you in order for your package to clear customs.

    Customs authorities require by law that we state the value of your order directly on the package. Customs agents have the right to release or deny release of your package and, in rare cases, they may also delay or reject delivery.

    If you refuse to pay any additional fees, your package will be sent back to us and you will be refunded the cost of your order minus any extra shipping charges incurred by us from the carrier.
    Returning items back to us from outside Europe - please be aware you will need to provide customs with the correct information on your return, please state that its returned goods with no value, we will not be held responsible if your return is returned back to you.
     
    Can i track my order?
     
    Please check your tracking, you can contact DPD or DHL using the links below:
     
    Contact DPD Ireland: Click here.
    Contact DPD UK: Click here.
    Contact DHL: Click here.
     
    Standard Delivery: Please visit your local postal service website to view the updated tracking information.

     

     All refunds will be processed within 10 working days upon arrival to the warehouse, please only reach out to us once this time has passed.

          

    We hope you love your order, but if you do need to return, we operate a straight-forward return policy.

     To be eligible for a return, please make sure you meet the following criteria.

    1. Your return must be submitted within 14 days of receipt.
    2. The garment must be unworn and in perfect condition.
    3. All security ribbons and tags must be firmly attached.

    If your return does not meet our criteria, we reserve the right to return the purchase back to you.

    The 14 days period starts from the day delivery is made to your nominated delivery address. 

    Returns outside of this timeframe will not be accepted

    How do I return?

    • Please submit your return online via the button above, you will need your order number that is located on your confirmation email, this is also on your packing slip, you will also need your email address used to place your order. Please note: Late returns will not be able to submit a return.
    • Please check to ensure your return meets our returns policy before posting, returns that do not meet our returns policy will be refused and returned. 
    • Please do make sure you include your packing slip or a piece of paper with your full name, email or order number. If you send back a return without any information our warehouse team will not know the return is yours and it will delay your return until you reach out to us. 
    • Please Note: We do not currently offer exchanges - all valid returns will be refunded. If a size change is required, please place a fresh order. 

     

    Return requirements

    • Items must be unworn, unwashed, unstained and unperfumed, this includes smells of smoke,  body odor or pets, pet hair ect.
    • Items must be folded, repackaged and returned in the same condition they were received, ready for re-sale. Items returned in a poor fashion will be liable for a restocking fee of €2.50.
    • If items are found with fake tan marks or dirt or hairs will be refused and sent back to the original shipping address.
    • Items must have all tags still attached, including outside tags.
    • All footwear returns must include the original shoe box in its original condition.
    • You are liable for the package until it has been delivered to us so we recommend you send the item tracked.
    • Returns that are late because you were away on holiday or your event was cancelled will not be accepted.

    What items are non-refundable?

    • Items that have inside or outside tags removed. 
    • Stained or soiled items - makeup, fake tan, perfume scent etc. 
    • Late returns.
    • Face Masks & Hair Ties
    • Items marked as final sale

    Are there any charges for return?

    • Original shipping charges are non-refundable.
    • You are responsible for the cost of your return.
    • Please note, if you return all items from your order that have more than 6 items a recycling fee will be deducted from your refund of €5/£5. This is non-negotiable. 
    • Please note: We are currently not processing any exchanges. In the instance you require a size up or a size down - please place a fresh order
    • The original transaction fee of 1.2% of every transaction will not be refunded.

    How soon will I get my refund?

    • You will receive an email once a refund has been processed.
    • Returns can take up to 14 working days to be inspected and for a refund to be processed. 

    International returns - please ensure that you state you are "returning to seller" in the reason for export on your postage label. You must also state that the item is of no retail value, as we can not accept customs charges to receive your return. Please note we do NOT refund international customs taxes and sales charges.

     

    Faulty items 

    Please contact us ASAP with images if you receive a faulty item, please do not wear the garment and then advise us its faulty, as it will not be accepted for a return.