Melora Embellished Bow Heel | Ivory Satin

12 reviews
$66.00
  • Exclusive to Oh Hello Clothing
  • Heel height: 8cm
  • Colour: Ivory
  • Satin fabric
  • Fit: True to size
  • Embellished faux pearl bow
Size:

All orders placed from Ireland/UK Europe/International will be shipped from Ireland.
 
You will receive a shipping confirmation email with your tracking information as soon as your order ships. Please note: Delivery days are Mon-Friday only excluding public/bank holidays.
 
 ***Certain areas within the EU are remote areas and the shipping fee will vary. We will contact you if your area is a remote area.***  
 
Pre-order items - Please note pre-order items will be dispatched on the date provided within the description. If any orders are placed with in stock items they will be shipped together once the pre-order item is in stock.
 
Delivery Time Frames: 
 
Ireland: 1-2 working days
UK: 3-5 working days
Europe DHL Express: 1-2 working days - Excluding remote areas
Europe Standard Delivery: 10-15 working days
 
FAQ
 
How can i track my order?
 
Please check your inbox for a shipping confirmation email, inside you will find your tracking number with a link below to track your order. Or you can send us an email and we will be more than happy to help!
 
My delivery was late, can i get a refund for the delivery?
 
We have very little control over your parcel once it leaves our warehouse. Please note that the delivery times listed above are only estimations. Oh Hello is not responsible for any delays caused by the carrier, especially during high-volume periods.
 
Refusing delivery/or not collecting from the depot 
 
Please be aware that if you refuse the delivery or its not collected it will be returned to us and the return return delivery fee will be deducted from your refund. 
 
Please note taxes and duties may be charged for international orders (outside UK & Europe).

All applicable customs and import duties and fees, taxes and any other charges are the responsibility of the customer, even if you refuse the shipment upon delivery. If your order does require these additional charges, they must be paid by you in order for your package to clear customs.

Customs authorities require by law that we state the value of your order directly on the package. Customs agents have the right to release or deny release of your package and, in rare cases, they may also delay or reject delivery.

If you refuse to pay any additional fees, your package will be sent back to us and you will be refunded the cost of your order minus any extra shipping charges incurred by us from the carrier.
Returning items back to us from outside Europe - please be aware you will need to provide customs with the correct information on your return, please state that its returned goods with no value, we will not be held responsible if your return is returned back to you.
 
Can i track my order?
 
Please check your tracking, you can contact DPD or DHL using the links below:
 
Contact DPD Ireland: Click here.
Contact DPD UK: Click here.
Contact DHL: Click here.
 
Standard Delivery: Please visit your local postal service website to view the updated tracking information.

 

 All refunds will be processed within 10 working days upon arrival to the warehouse, please only reach out to us once this time has passed.

 

     

 

We hope you love your order, but if you do need to return, we operate a straight-forward return policy.

We allow 14 days for you to return your items.

This period starts from the day delivery is made to your nominated delivery address. 

Returns outside of this timeframe will not be accepted

How do I return?

  • Please submit your return online via the button above, you will need your order number that is located on your confirmation email, this is also on your packing slip, you will also need your email address used to place your order. Please note: Late returns will not be able to submit a return.
  • Please check to ensure your return meets our returns policy before posting, returns that do not meet our returns policy will be refused and returned. 
  • Please do make sure you include your packing slip or a piece of paper with your full name, email or order number. If you send back a return without any information our warehouse team will not know the return is yours and it will delay your return until you reach out to us. 
  • Please Note: We do not currently offer exchanges - all valid returns will be refunded. If a size change is required, please place a fresh order. 

 

Return requirements

  • Items must be unworn, unwashed, unstained and unperfumed, this includes smells of smoke,  body odor or pets, pet hair ect.
  • Items must be folded, repackaged and returned in the same condition they were received, ready for re-sale. Items returned in a poor fashion will be liable for a restocking fee of €2.50.
  • If items are found with fake tan marks or dirt or hairs will be refused and sent back to the original shipping address.
  • Items must have all tags still attached, including outside tags.
  • All footwear returns must include the original shoe box in its original condition.
  • You are liable for the package until it has been delivered to us so we recommend you send the item tracked.
  • Returns that are late because you were away on holiday or your event was cancelled will not be accepted.

What items are non-refundable?

  • Items that have inside or outside tags removed. 
  • Stained or soiled items - makeup, fake tan, perfume scent etc. 
  • Late returns.
  • Face Masks & Hair Ties
  • Items marked as final sale

Are there any charges for return?

  • Original shipping charges are non-refundable.
  • You are responsible for the cost of your return.
  • Please note, if you return all items from your order that have more than 6 items a recycling fee will be deducted from your refund of €5/£5. This is non-negotiable. 
  • Please note: We are currently not processing any exchanges. In the instance you require a size up or a size down - please place a fresh order

How soon will I get my refund?

  • You will receive an email once a refund has been processed.
  • Returns can take up to 14 working days to be inspected and for a refund to be processed. 

International returns - please ensure that you state you are "returning to seller" in the reason for export on your postage label. You must also state that the item is of no retail value, as we can not accept customs charges to receive your return. Please note we do NOT refund international customs taxes and sales charges.

 

Faulty items 

Please contact us ASAP with images if you receive a faulty item, please do not wear the garment and then advise us its faulty, as it will not be accepted for a return. 

Customer Reviews
4.9 Based on 12 Reviews
5 ★
92% 
11
4 ★
8% 
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Filter Reviews:
  • shoes
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  • wedding
  • dust bag
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21/06/2022
MS
Marie S.
Ireland

Fantastic service

Highly recommend.

19/06/2022
LE
Lisa E.
Ireland Ireland

Melora Embellished Bow Heel Ivory Shoe

Beautiful shoe. Very good quality and utterly comes with a dust bag in the box. I have only tried them on as my wedding is not until next year, but they felt very comfortable. Hopefully they will be as comfortable wearing them for a full day.

19/06/2022
OB
Orlaith B.
Ireland Ireland

Pretty shoes

Shoes look a lot more expensive and they’re comfortable. Delivery was very quick.

15/06/2022
R
Regina
Ireland Ireland

Gorgeous heels

Very beautiful and lovely size heal, very comfortable

15/06/2022
M
Marie
Ireland Ireland

Fantastic experience

A pleasure to deal with. Easy to purchase, quick delivery, hassle free returns & prompt refund. Will definitely shop here again

14/06/2022
LB
Liz B.
Ireland Ireland

Fabulous shoes

Great quality, fast delivery

03/05/2022
EO
Emma O.
Ireland Ireland

Wedding shoes

The shoes were perfect fit and colour, match my dress perfectly and will wear them on my wedding day.

Oh Hello Clothing Melora Embellished Bow Heel | Ivory Satin Review
30/04/2022
EM
Eimear M.
United Kingdom United Kingdom

Bow Heel

Love these shoes, heel height is perfect

01/04/2022
SM
Sharon M.
Ireland Ireland

Beautiful shoe

I bought these shoes for my wedding, they are exactly as shown on website ,comfortable low heel and great value for money, also like the dust bag you get with them.

02/03/2022
JL
Jenny L.
Ireland Ireland

Fantastic service

Ordered a pair of heels for my wedding they were too small so returned them, received my refund in no time. Reordered a bigger size & shoes are perfect for my big day. Quality is amazing, love this store

12/02/2022
DC
Donna C.
Ireland Ireland

The best shoes

Great service as always never disappointing

02/02/2022
JL
Jessica L.
Ireland Ireland

Perfect wedding shoe

Using these as my wedding shoes, can't believe how quick they came

Oh Hello Clothing Melora Embellished Bow Heel | Ivory Satin ReviewOh Hello Clothing Melora Embellished Bow Heel | Ivory Satin Review
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