Orders must be received by us within14 daysof the delivery date, please check when you signed for your parcel before submitting.Orders that are late will not be accepted and will be returned at the customers' expense. Returns that are late because you were on holiday will not be accepted.
Items must beunworn, unwashed, unstainedandunperfumed, this includes smells of smoke, or pets.
If items are found with fake tan marks or dirt or hairs will be refused and sent back to the original shipping address without notice.
Items must have all tags still attached, including outside tags.
All footwear returns must include the original shoe box in its original condition.
You are liable for the package until it has been delivered to us so we recommend you send the item tracked.
WHAT ITEMS ARE NON-REFUNDABLE?
Items onsale with 40% off will be refunded by store credit.
Items that have inside or outside tags removed.
Stained or soiled items - makeup, fake tan, perfume scent etc.